Privacy & Cancellation Policy – Yellow Summer Therapies
At Yellow Summer Therapies, your privacy and your appointments are important to us. This policy explains how we handle your information and our appointment cancellation terms.
1. Information We Collect
We may collect:
-
Your name, contact details, and date of birth
-
Health information relevant to your treatment
-
Payment information (kept securely)
-
Appointment and communication records
2. How We Use Your Information
We use your information to:
-
Provide therapy and related services
-
Communicate with you about appointments and treatments
-
Process payments
-
Keep accurate records for your care
3. How We Protect Your Information
Your information is kept safe and secure. Only relevant staff can access your records, and digital records are stored securely.
4. Sharing Your Information
We do not share your personal information with anyone outside our practice without your consent, unless required by law.
5. Your Rights
You can:
-
Access your personal information
-
Request corrections
-
Request deletion (unless legally required to keep it)
6. Retention
Records are kept as required by professional and legal standards.
7. Cancellation Policy
Please give at least 24 hours notice for cancellations. If notice is less than 24 hours, 50% of the treatment fee will be charged.
8. Contact Us
For any questions about your data or appointments, contact us at:
Email: yellowsummertherapies@yahoo.com
Phone: 07525 662220
By using our services, you agree to this privacy and cancellation policy.
